Network Analyst Job Description

A Network Analyst is a technology professional who has the necessary skills to plan, implement, and oversee the computer networks that support in-house voice, data, video, and wireless network services.

Primary responsibilities include but are not limited to, creating hardware or software configurations to improve and maintain the functionality of a network system, communicating effectively with stakeholders, and supporting and troubleshooting escalated issues from Network Operations. It is a Network Analysts' responsibility to ensure that connectivity from clients outbound is properly maintained and continuously available. 

The Network Analyst training will prepare you to take on Network Projects and escalated issued from network Operations. At the core also lies learning to interact with project managers and take work requests from various stakeholders. Network Analysts are responsible for conducting research to determine what products can help solve customer's issues and proactively improve the infrastructure.

Starting Pay

$50,000 to $95,000 annual salary based on experience.


  • High school degree or GED equivalent
  • At least 2 to 4  years of IT experience or equivalent Technical College background

Core Fundamentals

  1. Communication
    1. Professionalism- which is taught through lots of modeling and role-playing
    2. Verbal communication- using corporate vernacular and meetings
    3. Written communication- in the form of emails, proposals and presentations
    4. Conflict resolution and interpersonal skills taught through lots of recreations of real life scenarios
    5. Workplace awareness and EQ
    6. Customer service driven communication
    1. Soft Skills are without a doubt the most important part of our program. These skills provide our participants with valuable tools for both their career and personal life
    2. Some of our key components are:
  2. Organization Skills
    1. Taking work requests and organizing them into the appropriate physical paperwork, filing and sorting
    2. Learning to organize high volume emails, virtual file folders, cloud storage and naming conventions
  3. Basic PC/Networking Skills
    1. Learn basic PC functionality
    2. Learn how to troubleshoot basic issues with PCs
    3. Learn how networks work and why they are needed for companies
    4. Learn how to utilize shared resources like file and print servers
    5. Learn how to configure network devices such as Cisco routers, Palo Alto Firewalls, Aruba Wireless, et.
    6. Learn how to troubleshoot and resolve network issues
    7. Learn how to design and implement networks
  4. Core Microsoft Suite
    1. Microsoft Word
    2. Microsoft Excel
    3. Microsoft Powerpoint
    4. Microsoft Outlook
    5. Microsoft Sharepoint
    6. Microsoft Windows 7 and Windows 10
    7. Office 365
  5. Information Literacy
    1. How to do internet research on common items assigned to many corporate jobs
    2. Learn how to validate information found on various sources and put them together in a comprehensive presentation
  6. Skills Assessment
    1. After completing the core fundamentals, participants test their skills and analyze their standing and foster interest. This process helps attest to a participant's strong suite and hone in on that. On completion of the program, participants skills and interests are aligned with the opportunity

Network Analyst Program Objectives

  • Handle escalated issues from Network Operations and Project Deliverables
  • Interacting with project managers and taking work requests from various stakeholders
  • Project management: Completing projects such as implementing new branch offices, increasing security for public-facing website and managing bandwidth of company

Interested in joining the Network Analyst Training Program?

Complete the form to get more information on starting a new career in the IT industry.

We will have one of our team members reach out to you with more information on signing up and getting started.


What does your no cost career training include?

Our Core Fundamentals + Career Tracks require a 2-3 month time commitment on a part-time basis with a minimum amount of 15 hours per week. 

We meet our participants where they are at by providing flexible scheduling and training options. A portion of the training can be conducted at home but the majority of the training is done onsite with our experts to provide participants with in-class support, aiding to build their soft skills.

With open classroom hours from 8 a.m. to 8 p.m. Monday through Friday— we give our participants flexibility to train in the evenings or a combination of day time and evening. The training is entirely self-paced based on each individual's needs. Each student also has the ability to expedite their training by completing the material anytime that works for them remotely.

How long is the program?

Our Core Fundamentals + Career Tracks require a 2-3 month time commitment on a part-time basis with a minimum amount of 15 hours per week.

Do I need to have prior experience in IT to start the program?

There is no prior IT (Information Technology) experience needed for our Entry Level Help Desk career track. 

The Network Operations Technician career track requires 1+ years of IT experience. 

The Network Analyst career track requires 2+ years of IT experience. 

Will I get a job in IT after the program?

Our participants can either work through our self-marketing program to learn the tricks of the trade or through one of our local partnerships' staffing agencies to get into a career in information technology.

We align interviews for each participant so that they get the opportunity to build their own brand and develop a sense of confidence in the process. Participants will work with dedicated trainers who deliver the material, mentors who advise both personally and professionally, and account managers who market their skills to obtain employment.

Our goal— to combine the best elements of a Non Profit + Technology School + Staffing Agency so that we can effectively train, place and support our participants in the career that they choose.